GET
/
interactions
/
{interaction_id}

Path Parameters

interaction_id
string
required

The unique identifier of the interaction

Response

200 - application/json
<p>Users communicate with agents via <i>interactions</i>. You can think of each interaction as a conversation between an agent and user.</p>
id
string
required

The unique identifier of the interaction

object
enum<string>
required

The type of the Interaction object

Available options:
interaction
agent_id
string
required

The unique identifier of the agent

archived
boolean
required

Whether the interaction has been archived by the user

created_at
integer
required

The time at which the object was created, measured in milliseconds since the Unix epoch

initial_turn
enum<string>
required

Indicates who sends the first message in each interaction. Defaults to "user".

Available options:
user,
agent
name
string
required

The name of the interaction

total_message_count
integer
required

The total number of messages in the interaction

updated_at
integer
required

The time at which the object was last updated, measured in milliseconds since the Unix epoch

user_id
string
required

The unique identifier of the user

Create an interactionUpdate an interaction